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Why Silverbear Membership

Silverbear Membership software can be viewed in a similar way to building blocks; this intuitive solution ensures each block works alongside both the membership management team and the member.

Silverbear makes it easy to develop and maintain relationships with your existing members. By understanding their expectations through what you currently offer, and then knowing how you can improve on this, you can help to build and retain your membership base.

This powerful and very easy to use solution provides you with the tools to demonstrate to your members the true value of their membership.

The Silverbear Membership Management solution offers a unique full end-to-end solution packed full of features including:

Number 1

Silverbear Membership CRM

This is the backbone and foundation of Silverbear Membership and provides an intuitive approach to subscription management, automated renewals, payment management, grade management, member history, activity lists, and professional development that allows your membership management team to control all levels of the members’ engagement with the organisation. It also includes flexible membership structures, standard business workflows, and a native Microsoft Outlook experience which makes it familiar and easy to use.

 
Number 2

Management Information and Business Intelligence

Understanding your membership clusters, such as profiles, geographic breakdown, job title, dashboards and KPIs is simply administered through the utilisation of Silverbear Membership. Segmenting your members and providing detailed reporting information will ensure you analyse multi-dimensions of your members such as the who, what and why whilst still ensuring you target each group accurately.

 
Number 3

Event and Member Management Tool

Silverbear Membership software ensures continual and relevant communication to your members. Integrated within the solution is our powerful event management tool, allowing you to target your members accordingly. This provides you with the ability to manage events such as AGMs, conferences, seminars, training courses and road shows simply and effortlessly. Payments online and discount levels are all addressed and offer the membership team a comprehensive communication suite to ensure you send highly targeted marketing messages to all your members.

Number 4

Personalised Membership Portal

This fully web based portal allows your members access to their personal information at any time and from any location. The member can simply log in using their unique username and password and update/amend/edit their personal information. Any amendments made by the member will automatically update the CRM to ensure your record of the member is always accurate. The portal provides each member with access to relevant tools and content for each member type, such as blogs/forums/wikis etc. encouraging member to member interaction and cross interaction between different groups.

Number 5

Social Networking

Silverbear Members software interacts with third party social networking sites such as Twitter, Facebook, Digg, StumbleUpon, instant messaging and many more. The mechanisms can be deployed within existing website where required or can dwell within the Silverbear Portal – a powerful membership orientated web presence.