An essential element for any progressive and proactive membership organisation is the ability to offer the member a rich online experience that enables them to interact with the membership organisation as they need to and to be able to manage their membership profile, and subscriptions, easily online.
The Silverbear Membership web portal provides all of the functionality required to service members’ online requests and is branded to reflect the online ‘look and feel’ of the membership organisation.
Unlimited Microsites
Silverbear Membership has the ability to create unlimited ‘microsites’, with their associated sub-branding, to support different areas of the membership organisations, different special interest group areas, and different product and service offerings.
Powerful Content Management System (CMS)
Silverbear Membership has powerful content management system (CMS) facilities allowing the membership team to create, and manage, website pages and the content contained on those pages. Such content can include standard HTML (formatted text) content, event listings, news articles, document extracts, and any other type of content that will be of interest to members, and non-members, visiting the website in general and the specific page in particular.
Seamless Application Integration
Seamless registration capability allows non-members to register their interest in accessing the online membership services, and allows for member profiles to be synchronised automatically with the central membership management application (and database). This enables them to log into the portal, be identified and have the content tailored to their profile, and to manage their account, and associated profile, from the website.
Collaboration Tools
Provision of powerful collaboration tools such as blogs, forums and image galleries allowing members, and non-members brings the ability to interact and communicate with each other via the online web presence. Updates to collaboration items – such as blogs, forums and image galleries – can be proactively ‘pushed’ to members who have expressed an interest in the content being discussed, and uploaded, thus creating vibrant, proactive online communities of members.
eCommerce Capabilities
Provision of powerful eCommerce capabilities allows members, and non-members, the ability to purchase products and services online based upon their individual profile. This includes items such as membership subscriptions, training events, conference places, books, and other member related products.
Discount levels, taxable values, gift aid applicability, etc. can all be set up in the Silverbear Membership product catalogue and then applied online. Online payment is provided as standard, as is the ability to pay for online purchases via the members preferred method of payment (eg. credit/debit card, standing order, direct debit, invoice etc.). Credit limits may also be set and managed on a profile and individual basis.
Contact us for a demonstration or for more information. Call us on 0800 342 3060 or email membership@silverbear.com.